Collaboration products typically come in two flavors: as Web-based tools or as packaged software (although subscription-based collaboration software is likely not far behind).

Such tools can be as simple as Internet forums, like message boards, or as complex as full-featured collaboration packages that might include workflow management, document sharing and versioning, instant messaging (IM), Web conferencing, IP telephony and PC integration, presence and/or knowledge management capabilities.

Microsoft offer software such as SharePoint, Office & Live Meeting - click here to find out more about these products

Research from inside Microsoft Office 

You don’t have to leave your Microsoft Office application to browse the Web for assistance. With the Microsoft® Office System, you can quickly reference information online and on your computer without leaving your Office program. You can also insert definitions, stock quotes and other information into your document, as well as customise settings to suit your research needs.
Learn how to use the Research task pane to easily insert information into your documents