As part of its World Leader Lunch series, 30 January 2008 saw the Institute of Directors (IoD) host an audience with Bill Gates. Talking about his views on the ‘Second Digital Decade’ and what IT innovations we are likely to see over the next few years, Bill also announced the UK launch of Microsoft Dynamics CRM 4.0. Bill talked about how the new version of Microsoft’s customer relationship management solution provides genuine enterprise scalability, full Microsoft Outlook integration and a choice of delivery models, making it an ideal option for businesses of all sizes. You can download videos of the presentations and learn more about Microsoft Dynamics CRM 4.0.

With the introduction of Multi-Currency, Microsoft Dynamics CRM 4.0 has addressed the need of global business transactions. This online CRM 4.0 video walks through this powerful enhancement covering Setup, Usage and Customisation aspects.

This is an interesting new site with a searchable catalogue of add-ons, complete with ratings and comments for the Microsoft Dynamics product range including CRM: http://www.microsoftdynamicsaddons.com/index.php 

The Dynamics CRM suite will eventually support 25 languages with support for the remaining 17 getting rolled out over the next three months  

Dynamics CRM 4.0 is now available in Danish, English, Finnish, Dutch, French, German, simplified Chinese and Spanish, Microsoft announced Wednesday. The company begins a 12-week global tour this week to launch the suite, which is available for both on-demand and on-premise deployments. The company first released code for the software to partners and customers in December.

Over the next three months Microsoft plans to roll out the suite in 17 other languages — Arabic, Brazilian Portuguese, Czech, Greek, Hebrew, Hong Kong Chinese, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Swedish, traditional Chinese, and Turkish.

Microsoft added multitenant capabilities with version 4.0 of the product, which means a single instance of the software on a server can serve multiple customers when the suite is running as a hosted service. The company also added more support for global companies, giving customers a single view for managing accounts worldwide and adding support for multiple currencies.

Source:InfoWorld